Systems setup
Computers, printers, networks and software configured correctly from day one.
Our Services
ICT Support & Training
Practical IT support and hands-on training so your people and systems work reliably and confidently.
Overview
Technology only helps when it works and when people know how to use it. Slow computers, email problems, broken websites and staff who are unsure of their tools all cost time and money.
We provide practical, plain-language IT support for small businesses, schools and training institutions: getting your systems set up properly, fixing what is broken, and teaching your team the skills they need to use technology well.
Our background in running ICT and digital systems for a training institution means we understand the needs of organisations with many users, shared resources and tight budgets.
What's Included
What you get with ICT Support & Training
Email, domain & hosting
Business email, domain names, cPanel hosting, SSL and DNS set up and maintained.
Troubleshooting & repairs
Diagnosing and fixing software problems, slow machines and connectivity issues.
Website care
Updates, backups, security checks and content changes for your website.
Data backup & security basics
Backup routines, account protection and safe-use practices for your team.
Staff training
Practical sessions on digital skills, office tools, social media and AI tools.
Common Projects
What we typically build and deliver
Small business IT setupSchools & collegesOffice software & Google WorkspaceSocial media skills for teamsUsing AI tools at workWebsite & email administration
How It Works
Our process
Assess
We look at your current setup, problems and what your team needs.
Plan
We agree a clear scope, priorities and schedule.
Implement
We set up, fix or train, working around your operating hours.
Support
We stay available for questions and follow-up help.
Deliverables
What you receive at the end
- Working, documented systems and accounts
- Email and hosting configured and tested
- Backup arrangement for your important data
- Training sessions with practical exercises
- Simple written guides for common tasks
- Follow-up support after the work is done
FAQs
Common questions
Do you provide on-site support?
On-site and remote options can both be arranged depending on your location and the type of issue. We will confirm what is possible when you contact us.
Can you train my whole team?
Yes. Training can be done for individuals or groups, with practical exercises based on the tools and tasks your team actually uses.
What topics can the training cover?
Common topics include office and Google tools, email and online safety, social media for business, basic web updating and using AI tools productively. We can adapt content to your needs.
Can you manage our website and email on an ongoing basis?
Yes. We can look after hosting, updates, backups and email accounts for a monthly fee, so you have one point of contact when something needs attention.
How do I request support?
Call or WhatsApp us, email info@odeondigital.co.ke, or use the quote form and describe the issue. We will respond with next steps.
Ready to get started?
Tell us about your project and we will send a free quote, usually within 48 hours.
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